Roland DG Announces Winners of Global SE Awards

28 finalists competed in the worldwide competition for service engineers.
Roland DG Global SE Awards finalists

Roland DG Corp. (Irvine, CA) announced the winners of its Global SE Awards 2018 competition. The event took place recently at Roland DG headquarters in Hamamatsu, Japan, and tested the product knowledge and technical skills of 28 top service engineers from around the world who had won regional contests within their respective territories. This year’s competition matched finalists against each other in two categories: Inkjet Printers, and the new 3D Devices category which included dental milling machines.

The winner in the Inkjet Printer category was Mark Johnson from New Zealand representing Aarque Group Ltd., while Kevin Rosen, a Roland DGA lead technical support specialist from the US, was named champion in the 3D/Dental Devices category.

This year was Roland DG’s third Global SE Awards competition to date, with similar contests held in 2013 and 2015. According to Ron Ball, senior director of service at Irvine, CA-based Roland DGA, a total of 778 SEs took part in this year’s SE Awards competition – the highest participation rate ever.

The Global SE Awards represent Roland DG’s commitment to industry-leading customer service, which includes providing SEs with opportunities to enhance their skills, as well as increasing the effectiveness of the company’s online knowledgebase.

Global SE Awards 2018 Final Competition Winners

Inkjet Printers Category
1st place: Mark Johnson from New Zealand representing Aarque Group Ltd.
2nd place: Matthew Wrench from UK representing Roland DG (U.K.) Ltd.
3rd place: Vincent Votruba from Slovakia representing ALPHASET spol. s.r.o.

3D/Dental Devices Category
1st place: Kevin Eugene Rosen from US representing Roland DGA Corporation
2nd place: Xiangwu Cai from China representing Shenzhen Upcera Dental Technology Co., Ltd.
3rd place: Jason Bergeron from US representing CAP / ZAHN Dental, A Henry Schein Company

To learn more about the Roland DG Global SE Awards competition, click here.  

For more information Roland DGA, visit rolanddga.com.

Signs of the Times August 2018

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